Contact Us

Given that the team are often out and about working at clients' sites, it is usually fastest to contact us via e-mail. Please note that advice given is assessed on information provided. For important work, a gardening expert should inspect in person before work proceeds.

 

E-Mail
Replies to e-mail usually occur within 72 hours, unless your message is referred to one of our specialists. You will be informed if this is the case. If you have no response within 48 hours (excluding weekends and UK holidays), we may not have received your message. However please do not e-mail us repeatedly.

 

Additionally, please refrain from sending e-mail attachments, especially obscure or proprietary formats. For example, there are a multitude of landscape designing programs, each with its own format (some of which are expensive and none of which we use).

Only send plain text within your e-mail application and web based image formats, if appropriate. As a rule, e-mails that cannot be read via a MacIntosh or a Psion organiser may be ignored.

 

Gardening help (Priority Response): help@gardenadvice.co.uk

General garden enquiries: headgardener@gardenadvice.co.uk

Information about products and services: info@gardenadvice.co.uk

Web related matters: webmaster@gardenadvice.co.uk